Laika

Terms of Service

Last updated: 25 February 2026

1. Agreement to Terms

By accessing or using Laika Petcare ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Laika Petcare provides a web-based platform for pet owners to manage their pets' health information, access breed-specific health insights, schedule veterinary appointments, and purchase pet products. The Service is provided "as is" and "as available."

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept all responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or incomplete.

4. Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Violate the intellectual property rights of others
  • Upload or transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Impersonate any person or entity
  • Harass, abuse, or harm other users

5. Medical Disclaimer

IMPORTANT: NOT A SUBSTITUTE FOR VETERINARY CARE

The information provided through Laika Petcare is for informational purposes only and is not intended to be a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the advice of your veterinarian or other qualified pet health provider with any questions you may have regarding your pet's health.

Never disregard professional veterinary advice or delay in seeking it because of something you have read on this Service. If you think your pet may have a medical emergency, call your veterinarian immediately.

6. Subscription and Payments

Certain features of the Service may require a paid subscription. By purchasing a subscription, you agree to pay all fees associated with your chosen plan. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided at our discretion.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Laika Petcare and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to the Service (such as pet information and photos). By submitting content, you grant us a worldwide, non-exclusive license to use, store, and display that content as necessary to provide the Service.

8. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Laika Petcare. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAIKA PETCARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of the Service
  • Any bugs, viruses, or other harmful code transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred from using any content

10. Indemnification

You agree to indemnify, defend, and hold harmless Laika Petcare and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Contact Information

If you have any questions about these Terms, please contact us:

Laika Petcare

Email: legal@laikapetcare.com

Website: www.laikapetcare.com

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Laika Petcare regarding the use of the Service and supersede all prior agreements and understandings.