Privacy Policy

1. Introduction

Welcome to Laika Petcare ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at www.laikapetcare.com.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, and password
• Pet Information: Pet name, breed, age, health records, and other pet-related data you choose to provide
• Profile Information: Any additional information you add to your profile
• OAuth Data: When you sign in with Google or Apple, we receive your email address, name, and profile picture
• Communications: Messages, feedback, and correspondence with us
• Usage Data: Information about how you use our services, including pages visited and features used

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Store and manage your pet's health information
• Send you service-related notifications and updates
• Provide breed-specific health insights and recommendations
• Respond to your inquiries and support requests
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers (Supabase for database, Stripe for payments, Resend for emails) who help us operate our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business
• With Your Consent: When you explicitly consent to sharing your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Object to processing of your personal information
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, please contact us using the information in the Contact section below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: